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Turnaround Time

Most of our products are customized with personalized names and monograms to make them absolutely unique for you.

For specific product turnaround times, please use the online CHAT to speak with customer service. You can also send an email to or call us at 334-649-2022.


Because every item is personalized and made just for you, and not just a plain product pulled off the shelf, our items take a little time to process.
This means, our standard turnaround time for shipping is 4-12 days.
Each order is processed in the order it is placed, and in most cases ships out sooner when your are not ordering during peak gift seasons like May and December. 
When your order ships, you will receive a shipping notification email with a link telling you exactly when to expect your order. (NOTE: please check your spam folder).
Some items ship directly from the manufacture and it is possible that you may receive multiple shipments. 

If you need your items sooner, connect with us via our website chat, or shoot us an email; and usually we can have it to you when you need it without upgrading or charging more for shipping.

If you absolutely need your order pushed to the top of our list and guaranteed delivery by a certain date, we offer rush-processing . Because our rush-processing times vary depending on the season, please chat or email us to get an exact quote and delivery time.

Items that can take a full two weeks to process are the items by Boatman Geller and Filigree cut out monogram jewelry.



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